Rainbox Digital

Refund Policy

Welcome to Rainbox Digital LLC’s return policy for our monthly subscription-based marketing services. We value our clients and strive to offer flexible and fair terms. Please review the following policy regarding refunds and cancellations:

Billing Cycle: Our services are billed on a monthly basis. The date you sign up for our services marks the start of your billing cycle.

Grace Period for Refunds: We understand that circumstances can change. Therefore, we offer a 3-day grace period after each billing cycle. During this period, clients may request a full refund for any reason.

Refund Request Procedure:

To initiate a refund, please contact our support team at [email protected].
Provide your account details and the reason for the refund request.
Our team will process your request within a reasonable timeframe.
Refund Eligibility: Refunds are only eligible within the 3-day grace period following your billing date. Requests made after this period will not be eligible for a refund.

Processing Refunds: Approved refunds will be processed to the original payment method used at the time of purchase. Please allow a few business days for the refund to reflect in your account.

Cancellation of Services: If you wish to cancel your subscription, you may do so at any time. However, please note that cancellation does not automatically initiate a refund. Refund requests must be made separately within the specified grace period.

Non-Refundable Services: Please note that certain services or parts of the subscription may be non-refundable. Any specific conditions related to non-refundable services will be detailed as necessary.

Changes to Policy: Rainbox Digital LLC reserves the right to modify this return policy. Any changes will be communicated promptly and will apply to future transactions.

For any questions or further assistance, please contact our customer service team at [email protected].

Thank you for choosing Rainbox Digital LLC for your marketing needs.